I will never book with Hoppa again and Absolutely DO NOT recommend themīefore I leave a review two issues arose on what was my first booking with them, so before I recommend or not recommend them I'd like to know the answers to my queries. They have refused point blank - just given us a credit note (as if we would use them again!) & £14.00 of the outward journey which we did not request - we were eventually provided with the first journey albeit in a dirty minibus but we had to arrange our own transport back to the airport as we didn't trust them and this had to be paid for. No with absolutely no faith in this company we cancelled the return journey to the airport and asked Hoppa for a refund for the return. We were not the only Hoppa customers there - another couple were in the same boat and had been waiting longer than us. They were no apologies at all, just shruggs and we were eventually taken out to the roadside to wait - he was continuously phoning them and eventually after 55 minutes a very tatty mini bus turned up for us. We telephoned and were referred to one of the offices at the airport where the transport office had a representative - he did not speak english so it was very difficult however with our booking confirmation he starting ringing their office. Would not recommend and would not use againĭo not book with this company - we arrived at Tenerife airport & there was no sign of our transport, we booked a private car. After 45 mins of this I was rapidly losing patience with them but fortunately for them they couldn't understand a word I said.Ī very simple 10-15 min journey ended up taking almost an hour. 3 times we were within 2 mins of our hotel and again they couldn't follow the satnav and before we knew it we were back on the motorway heading away from the hotel. Again both the driver and co pilot seems totally baffled and unable to follow a very simple route. I then put our hotel into the satnav on my phone and handed it to the driver. On route to the hotel and after many many wrong turns and doubling back on ourselves several times I realised on their satnav they were taking us to the wrong hotel. After a few phone calls I managed to eventually find him.įor some reason our driver had a female co pilot with him which was handy as both were equally useless. We’ve contacted Hopper about this to try and get some money back and their refusing, so I would AVOID this company at all cost, you want to be held hostages and made to pay 300€ for a little bit of water!Īfter arriving at Palma airport we were unable to find our driver and had been given no instructions from hoppa on where to find him. He made us feel so uncomfortable where my partner had to transfer this guy 300€ because he wouldn’t let us go and we would of missed our flight home. All 4 of us were made hostages until we paid 300€ fine which looked made up from a computer screen as the driver keep walking off talking on his phone! We offered him 28€ which all we had left in cash to get his chairs and floor cleaned but he laughed in our faces. We got in the transfer to go back to the airport, however my partner threw up but lucky the driver managed to pull over so he could throw up outside of the vehicle, the second time the driver didn’t stop in time and my partner threw up on his lap and on the floor, however it was just water coming up as he didn’t eat anything for a long time. Saturday morning my partner wasn’t feeling very well, we believe it was food poisoning as he was the only one who ate something completely different to us for dinner. Plan your island-hopping tour in Greece, Spain, Italy, and other destinations in the Mediterranean easily on Ferryhopper.We flew from Luton to Paris Charles de Gaulle Airport, we was scheduled to be picked up at 10am as we landed just after 9am, it took us an hour and a half nearly to get through security but our driver waited until 10:30am for us, however the problems started on the way back to the airport to fly home.

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Hoppa review